Payment Policy for VibeHato

At VibeHato, we strive to make the payment process as simple, secure, and transparent as possible. This Payment Policy outlines the accepted payment methods and terms for purchasing products from our website.

Effective Date: December 31, 2024

1. Accepted Payment Methods

We accept a variety of payment methods to ensure that our customers have a smooth shopping experience. The following payment methods are available for use on our website:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: Secure payment via PayPal, allowing you to use your PayPal balance or linked bank account or credit card.
  • Other Methods: We may offer additional payment options depending on your location or promotional offers. These options will be listed at checkout.

2. Payment Authorization

When you place an order, your payment method will be authorized, and funds will be reserved for the total amount of your purchase, including taxes, shipping, and any applicable discounts. The transaction will be completed once your order is processed.

  • Pending Authorization: If your payment is not successfully authorized, we will notify you immediately and request you to provide an alternative payment method.

3. Pricing and Taxes

All prices listed on our website are in U.S. dollars (USD) and are subject to change without notice. The price you pay will be the price shown at checkout.

  • Sales Tax: Sales tax is applied based on your shipping address, as required by local tax laws. The applicable tax will be calculated and displayed during the checkout process.
  • Promotions and Discounts: If a promotion or discount is applied, the updated price will be reflected during checkout. Promotions and discounts are valid only during the specified time period and cannot be combined with other offers unless stated otherwise.

4. Payment Security

We take the security of your payment information seriously. Our website uses SSL encryption to protect your data during transmission. We never store your full payment information on our servers, and all transactions are processed through secure, PCI-compliant payment gateways.

  • Fraud Prevention: We reserve the right to cancel any order if we suspect fraudulent activity or if the payment information provided does not match the billing information on file with the payment provider.

5. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with the details of your order, including the products purchased, total amount paid, and estimated shipping time. This email serves as a receipt for your transaction.

  • Payment Failed: If your payment fails, we will notify you immediately, and your order will not be processed until payment is successfully completed.

6. Payment Disputes and Chargebacks

If you dispute a payment or initiate a chargeback, we ask that you contact our customer service team first to resolve the issue. We will work with you to resolve any payment-related concerns.

  • Chargeback Fees: If a chargeback is filed on a legitimate transaction, you may be responsible for any fees incurred by us due to the chargeback.

7. Order Modifications and Cancellations

Once your order is placed and payment has been processed, it cannot be modified or canceled unless your order has not yet been shipped. If you wish to modify or cancel your order, please contact us immediately, and we will attempt to accommodate your request before shipping.

8. Currency

All payments will be processed in U.S. dollars (USD). If you are using a non-U.S. credit card or PayPal account, your payment may be subject to foreign exchange rates or fees by your payment provider.

9. Customer Service

If you have any questions regarding payment methods, security, or processing, please contact our customer support team:

VibeHato
157 Liberty Rd, Vilonia, Arkansas
Email: info@vibehato.net
Phone: (501) 796-2238

By making a purchase at VibeHato, you agree to the terms and conditions outlined in this Payment Policy.