Sales Policy for VibeHato

At VibeHato, we are committed to providing excellent products and customer service. Our Sales Policy outlines the terms and conditions under which our products are sold, ensuring a smooth and transparent shopping experience for all our customers.

This Sales Policy is effective as of December 31, 2024.

1. Product Availability

All products listed on our website and in-store are subject to availability. We make every effort to keep our inventory up-to-date, but if a product is out of stock, we will notify you and offer an alternative or allow you to cancel your order.

2. Pricing

All prices on our website and in-store are listed in U.S. dollars and are subject to change without notice. We strive to ensure that our prices are accurate, but in the event of an error, we reserve the right to correct the price and notify customers before processing the order.

  • Sales Tax: Applicable sales tax will be added to your order based on your location. The total tax amount will be displayed during checkout.
  • Promotions and Discounts: Any discounts or promotions applied to your order are subject to availability and cannot be combined with other offers unless stated otherwise. Discounted items are final sale and not eligible for returns or exchanges unless defective.

3. Order Confirmation

Once you place an order, you will receive an order confirmation email. This email serves as a receipt of your purchase and includes the details of your order, including the total amount charged. Please check the information carefully. If you notice any errors, contact us immediately to make corrections.

4. Payment Methods

We accept the following payment methods:

  • Credit/Debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment methods may be available at checkout.

All payments are processed securely, and we do not store your payment information on our servers.

5. Shipping and Delivery

  • Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays). Shipping times may vary based on the shipping method selected at checkout.
  • Shipping Costs: Shipping costs are calculated during checkout based on the delivery address and shipping method chosen.
  • International Shipping: Currently, we only offer shipping within the United States. We do not ship internationally at this time.
  • Delivery Time: Estimated delivery times will be displayed at checkout. Please note that delivery times are estimates and may vary depending on factors like weather, holidays, or third-party carriers.

6. Returns and Exchanges

Please refer to our Refund and Returns Policy for details on how returns and exchanges are handled. In general, returns are accepted within 30 days of purchase, provided the item is in its original condition and packaging. Certain items, such as software or custom-built laptops, may not be eligible for return.

7. Warranty

All laptops and products sold at VibeHato come with a warranty from the manufacturer. The warranty terms and conditions vary depending on the brand and product. Please refer to the manufacturer’s warranty for specific details. If you experience any issues with your product during the warranty period, please contact us for assistance.

8. Customer Support

If you have any questions regarding our products, orders, or services, our customer support team is here to help. You can contact us via:

  • Email: info@vibehato.net
  • Phone: (501) 796-2238
  • In-store: Visit us at 157 Liberty Rd, Vilonia, Arkansas

9. Changes to This Sales Policy

We reserve the right to update or change this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please review this policy periodically to stay informed about any updates.

By making a purchase from VibeHato, you agree to the terms and conditions outlined in this Sales Policy.